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PRODUCT HELPPHAT ANSWERS to Your Questions PHATIDEA SHOPPER
1. Where does PHATIDEA get its great Products?
We get our great products from people like you that are passionate and driven to make their Idea a PHATIDEA. You too can submit your Ideas by following the Submit Your PHATIDEA link on the homepage.
2. Does PHATIDEA sell their products for the lowest guaranteed price (all in cost)?
Yes, our contracts with the Idea Seeker specify that our price be the lowest price available.
3. Is shipping really Always Free?
Yes, there are no shipping charges anywhere on our website.
4. What Payment Options do you accept?
· Credit Cards: Visa, MasterCard, Discover (no foreign issued bank cards)
· PayPal
· Check Card/Debit Card: Must have Visa or MasterCard logo
5. When will my PHATIDEA ship?
Your order will ship within two business days after it is received, you will receive an email confirmation of shipment.
PHATIDEA SEEKER
1. Does PHATIDEA sign non-disclosure agreements
We hold our staff and company to the highest standard of INTEGRITY. We are here to support you and your IDEAS. We do recommend you consult with a legal authority to have your idea protected.
2. What process takes place after I have submitted my idea
After kicking around every PHATIDEA we make choices based on market appetite, demand, demographics...etc. When your PHATIDEA is chosen we will reach out regarding next steps
3. When can I expect to hear back
We request you give us two weeks to make a determination about your Idea.
4. How does PHATIDEA market to the internet shopper?
We use all traditional and technology based advertising and marketing avenues to promote traffic and recognition of our brand and website.
5. Can PHATIDEA serve as a resource to help get my idea/product patent, copyrighted and/or trademarked?
PHATIDEA is dedicated to selling the Best Idea’s, we do not provide legal advice or maintain relationships with “Inventor focused” businesses.
6. Can I mail a sample/prototype of my product to PHATIDEA?
Yes, we encourage photos, videos and samples to be sent to:
Idea Department
PHATIDEA.COM
4647 E Roy Rogers Road
Cave Creek, AZ 85331
7. Does PHATIDEA provide inventory, startup or development financing to help get my Idea off the ground?
PHATIDEA does not provide financing of any kind.
8. How do the charities you support and we chose get paid by PHATIDEA?
Each month when we close our books, we calculate the company’s Total Revenue or Top Line Sales number based on Idea, from this we take 10% and send it to the charity of your choosing.
GENERAL QUESTIONS
1. Is PHATIDEA.COM actively hiring?
Please visit our Contact Us link on the homepage. You will see a Team PHATIDEA link.
2. How does PHATIDEA work with charities?
10% of our top line revenue will be donated to a charity.
3. Does PHATIDEA.COM have an SSL Certificate?
Yes we do, so you can be sure your shopping experience will be safe. Please check at http://www.digicert.com/help/ to validate SSL.
4. How do I logoff from PHATIDEA.COM?
The site automatically logs you off when you close your web browser or leave the site.
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